FAQ

“You can return products within 14 days from the date of purchase, provided that the product has not been used.”

“The tracking number will be added on the first day of purchase, and delivery takes 3 to 4 days.”

“Yes, in general, payments on websites built with Shopify are considered very secure if the store itself is trustworthy.

Shopify uses SSL encryption and is certified with PCI DSS Level 1, which is the highest standard for protecting bank card information.

Security signs you should check before making a payment:


  • The website link starts with https://

  • There is a 🔒 lock icon next to the website link

  • The checkout page uses Shopify or trusted gateways like Shop Pay / PayPal

  • The website does not ask for unusual information such as your Social Security Number or direct bank transfers

  • Clear shipping and return policies are available”

“We will send you a tracking link via email as soon as your order has been shipped.”

“We accept credit cards, PayPal, and other payment methods.”